Home Computer Repairs

There are many reasons your computer or laptop may be running slowly from too many background programs, to running out of disk space (HDD) or RAM, updates not being run frequently and falling behind or even viruses.

Our SuperTechs are expertly trained to run through each scenario, such as the above mentioned, and further to determine what is causing the issue, they can then provide solutions with software or even hardware upgrades, or clean and optimise your computer to its fullest potential.

LCD replacement in older laptops or LED replacement in newer models can be replaced. Even touch screens!

Generally, damage to laptop screens occurs by either being dropped, sometimes stood on or by closing the lid while something (ie. A mouse) is sitting on the keyboard.

Most of the time the damage is limited to the screen, however data loss or corruption can be a factor, especially if dropped while it was powered on.

Every laptop has different components and models, so each repair will vary in price. If you have a damaged screen, give us a call, or send us a message, we will be able to quote based on the make and model of your laptop.

If you have recently purchased a new computer or laptop, you may be wondering how to transfer our data from your old one to the new one. Provided the old one hasn’t had a hard drive crash and damaged components, transferring data can be a reasonably straightforward process, depending on the way you choose to do it.

Programs such as OneDrive, Dropbox or similar are popular for their ease of logging in on one computer to the next and downloading from there. However most have storage limits and will require payments for higher storage capacity.

External hard drives are also a popular way to transfer all of your local data across, plus then you have a harddrive to store other items when you run out of local space.

Then there are more technical ways such as ‘cloning’ your computer across to the next one, but this we recommend an expert.

Super IT Solutions has a flat rate for the first hour of labour and is then broken down into 20 minute increments thereafter. The price of any hardware or software that may be required to carry out the repairs are additional to the labour charges.

We have no call out fee or travel charges, a helpdesk on offer for quicker remote jobs at a reduced time/rate and we offer Seniors Discount!

We aim to have you back up and running within the hour, however sometimes it’s just not possible. After a technician comes out and assess the situation a more accurate time frame can be given.

Repairs can take from one hour to several and sometimes require hardware replacements or upgrades. Our SuperTechs work hard to ensure if any hardware upgrades are needed, a reasonable timeframe for completion is provided.

If a few hours are needed to complete the job, our SuperTechs will take the PC or Laptop away with them to complete the tasks, so that you are able to get on with your day. Once the computer or laptop as been repaired, our SuperTech will contact you to work out a suitable time to drop it off.

Yes. We have SuperTechs that are specialised in Apple products, from iPhones and iPads to Mac computers and Macbooks. Depending on if your Apple device is still under warranty, taking it to the Apple store could be your first port of call, however if it isn’t we can provide repairs and solutions for you, at our standard rate.

It depends. If you are using your computer predominantly for a business or working from home, some components or the entire machine may be deductible, however this is a question you would need to check with your accountant to clarify, as there may be limits or other factors that can affect how much can be claimed.

It depends on your home and contents insurance coverage, however in most cases yes. If you have been affected by storms, flooding, fire, or other devastation, we can come out and repair or replace what has been lost and then you can submit it to your insurer to claim.

Our SuperTechs will diagnose, replace, or repair what has been lost, they will then provide a letter for your insurance company. You can then submit this letter and the invoice of charges to your insurer, for reimbursement.