Onsite PC Repairs & Upgrades

At Super I.T. Solutions, we strive to make onsite computer repair a seamless and convenient experience for our valued customers. With our commitment to exceptional service and technical expertise, we have established ourselves as a trusted provider in the industry.

We offer comprehensive onsite computer repair services for both residential and business customers. Our experienced technicians all around Coffs Harbour and across the East Coast of Australia respond quickly to diagnose computer hardware and software problems, perform maintenance tasks, upgrade or replace parts and make sure that your computer is running at optimum speed.

We also provide preventive maintenance services upon request to ensure a smooth experience with your computer equipment at all times.

Our well-trained staff are knowledgeable in the latest computer technologies and can provide helpful advice to help you make informed decisions about the computer services you need. No matter what type of computer problem you encounter, you can count on Super I.T. Solutions for reliable help every time!

SPECIALISED PC REPAIR SERVICES & UPGRADES WE OFFER

Our comprehensive range of specialised services encompasses various essential solutions tailored to meet your specific needs:

Replacement of Keyboards & Screens

Replacement of Keyboards & Screens

We offer prompt and reliable keyboard and screen replacement services, ensuring that you can continue using your device with optimum functionality and visual clarity.

Operating System Upgrades

Operating System Upgrades

Stay up to date with the latest features, security enhancements, and performance improvements by availing our seamless operating system upgrade services. We ensure a smooth transition to the latest version, allowing you to make the most of your Mac.

Mac Hardware Upgrades

Mac Hardware Upgrades

Enhance the power and capabilities of your Mac by opting for our top-notch Mac hardware upgrade services. Whether you require a faster processor, increased storage capacity, or improved graphics performance, we have you covered.

ONSITE COMPUTER UPGRADES

Rather than replacing your entire PC when you have issues, you may be able to replace or upgrade parts or software to get the same result.

Computers and laptops contain many working parts, some hardware and some software. Just like tyres on your car, maintenance and replacement of parts is essential in maintaining the life and productivity of your vehicle, the same goes for your computer.

Depending on the issue, hardware components you can replace of upgrade include Hard drives, CPUs (processor), memory (RAM), video cards and optical drives.

For a PC that is running slow, increasing the size of your Hard drive, RAM and processors increase the amount of data stored and the efficiency and functionality of your PC. For ‘gamers’ replacing the video card to a higher spec can give the user a cleaner and faster response time and visual output.

When it comes to software, the list gets even longer. If you are running a Windows PC, upgrading to the newest version is always the preferred option. Microsoft upgrade their operating systems every few years with new features and sleeker, more optimal layouts. But with the new, out goes the old, so older versions are less supported and then cease altogether and although you can run your computer with an old version, you are more vulnerable to outside nasties.

Then there are applications and programs such as Microsoft 365, which includes the Microsoft suite of Word, Excel, Powerpoint and more.

If you are an Apple user, you can also increase the size of your storage, but it does depend on the age of the device. Logic boards (akin to a motherboard) can also be replaced; however, these can be costly and depending on the age of your machine, it may be worth reinvesting in a new one.

ONSITE PC REPAIRS & UPGRADES

Depending on the issue, hardware components you can replace of upgrade include Hard drives, CPUs (processor), memory (RAM), video cards and optical drives.

For a PC that is running slow, increasing the size of your Hard drive, RAM and processors increase the amount of data stored and the efficiency and functionality of your PC. For ‘gamers’ replacing the video card to a higher spec can give the user a cleaner and faster response time and visual output.

Our SuperTechs can check all areas of your PC, diagnose the issue, and then recommend a replacement or upgrade from there.

In addition to our specialised services, we provide a range of out-of-warranty Mac repair services that cater to the specific needs of our clients:

  • Extension of Mac Storage Space: If you find your Mac running out of storage, we offer efficient solutions to expand your storage capacity. Whether it's upgrading to a larger hard drive or installing a lightning-fast solid-state drive (SSD), we ensure you have ample space for all your files and applications.
  • iMac Repair: Our skilled technicians specialise in iMac repairs, addressing a wide array of issues that may arise. From resolving software glitches to fixing hardware malfunctions, we can restore your iMac's performance and functionality promptly and reliably.
  • iMac Video Card Repair: Should you encounter any issues with your iMac's video card, our experts possess the necessary expertise to diagnose and repair the problem. We aim to ensure that your iMac delivers exceptional graphics performance for an enhanced visual experience.
  • iMac HDD Repair: In the event of a malfunctioning iMac hard disk drive (HDD), our technicians are well-equipped to handle repairs efficiently. Whether it's data recovery or HDD replacement, we employ industry-standard techniques to restore your iMac's storage functionality.
  • Apple Mac RAM Upgrade: Improve your Mac's multitasking capabilities and overall performance by upgrading its RAM. Our skilled professionals can assist you in selecting and installing compatible RAM modules to meet your specific requirements, allowing for smoother and more efficient operation.
  • Apple Mac Upgrades to the Latest macOS: Stay ahead with the latest features and security enhancements by availing our comprehensive macOS upgrade services. We ensure a seamless transition to the latest macOS version, enabling you to take full advantage of its functionalities and optimisations.

We take pride in delivering high-quality services that prioritise customer satisfaction. Our team of experienced professionals is dedicated to providing reliable and efficient solutions, ensuring that your Mac devices operate at their best.

Common PC Repairs

COMMON PC REPAIRS WE DEAL WITH

Common PC Repairs

There are many things that can go wrong with your PC, from software glitches to hardware faults or damage, here are some of our most common PC repairs we deal with.

Viruses. We see our fair share of viruses and malware as attackers are always changing and evolving the way they can access your network. Having a string anti-virus platform is so important when it comes to combatting this frustrating and sometimes costly issue.

One of our most common hardware issues we repair include hard drive failures and data loss, these can be caused by a myriad of reasons, including physical damage and overheating. Hard drives are not fail-proof, all hard drives will fail at some point in their lifetime so it’s important to keep backups!

We also deal with things like networking issues, blue screens, software glitches and much more

Frequently Asked Questions

  • How do I know I have a virus?
  • Seeing changes to your computer or operating system, seeing pop-ups or changes to your homepage or abnormally slow processing speed are all ways to tell if you have a computer virus.

  • Can I upgrade my Hard drive?
  • Yes, you can. Upgrading your hard drive to include larger storage space is a great way to maintain the productivity of your PC. You can also upgrade your hard drive to an SSD (Solid State Drive). These drives are more power efficient than standard drives, work faster and can outperform a standard drive. They are more expensive, but worth what you get in return.

  • How much do PC repairs cost?
  • Super IT Solutions has a flat rate for the first hour of labour and is then broken down into 20 minute increments thereafter. The price of any hardware or software that may be required to carry out the repairs are additional to the labour charges.

    We have no call out fee or travel charges, a helpdesk on offer for quicker remote jobs at a reduced time/rate and we offer Seniors Discount!

  • Can you upgrade an All In One PC?
  • In short, no. Being able to upgrade the components for an all in one is extremely difficult. Even if your model supports and upgrade to the processor, doing so is particularly problematic and can result in more harm than good.

  • What PC Part should I replace
  • Depending on the issue, hardware components you can replace of upgrade include Hard drives, CPUs (processor), memory (RAM), video cards and optical drives.

  • How long will it take to repair my PC?
  • We aim to have you back up and running within the hour, however sometimes it’s just not possible. After a technician comes out and assess the situation a more accurate time frame can be given.

    Repairs can take from one hour to several and sometimes require hardware replacements or upgrades. Our SuperTechs work hard to ensure if any hardware upgrades are needed, a reasonable timeframe for completion is provided.

    If a few hours are needed to complete the job, our SuperTechs will take the PC away with them to complete the tasks, so that you are able to get on with your day. Once the PC has been repaired, our SuperTech will contact you to work out a suitable time to drop it off.

  • How to upgrade a PC for gaming?
  • Gamers all want the same thing, high resolution video and no lag!

    In ‘tech-talk’, upgrading the video card (aka graphics card) and SSD Hard drive tech (SATA or NVME or M.2) are great ways to improve the gaming experience.

  • Can parts on my Apple Macbook be upgraded?
  • Yes. We have SuperTechs that are specialised in Apple products, from iPhones and iPads to Mac computers and Macbooks. We can upgrade parts from memory to hard drives, logic boards and even software such as the OSX.

  • Are laptop upgrades tax deductible?
  • It depends. If you are using your computer predominantly for a business or working from home, some components or the entire machine may be deductible, however this is a question you would need to check with your accountant to clarify, as there may be limits or other factors that can affect how much can be claimed.

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We provide same day support or home and business computer repairs and services.

    Feedback from our satisfied clients

    Patient & good communication

    ★★★★★
    Brendan is a good communicator, patient & happy to help. We've have some tricky issues & I have been thankful for his constructive attitude & helpful input. Would be happy to have him call out to us any day!
    - Louise

    On time, presentable & very helpful

    ★★★★★
    Brenden was on time, presentable and very helpful. He installed our new laptop computer to our satisfaction. We appreciate the service we receive from Super IT Solutions.
    - Carolyn

    Very good

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    Very good
    - Robin

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