Managed IT Solutions

Our Services

Our Corporate IT Services and IT Managed Solution can assist with various aspects of a business’s IT needs, including

  1. Virus removal and prevention: Our IT managed solutions can provide virus removal services to remove any viruses, malware or spyware that have infected a computer or network. They can also provide ongoing virus prevention measures to protect systems from future attacks.
  2. Data backup and recovery: We can create a data backup plan to ensure that critical business data is securely backed up and can be easily restored in the event of a disaster or data loss.
  3. Software installation and updates: Our IT managed solutions can assist with the installation, configuration and management of software applications used by your business. We can also ensure that software is up-to-date with the latest patches and security updates.
  4. Hardware procurement and management: Super I.T. Solutions can help a business to select and procure the appropriate hardware to meet their needs, and can also manage the ongoing maintenance and repair of hardware systems. We can assist onsite as well as remotely.
  5. Network security and monitoring: Our technicians can provide Network installation and management services to protect a business’s systems from unauthorised access, as well as provide a monitoring services to detect and respond to any security breaches.
  6. Remote access and support: Our IT managed solution can provide remote access and support services to allow employees to work from anywhere, as well as to provide support for any IT issues that may arise.
  7. Cloud computing and storage: We can help a business to migrate to cloud computing and storage services, providing access to scalable and cost-effective computing resources.
  8. Email and communication management: Our technicians can provide email and communication management services to ensure that all business communications are secure and efficient.
  9. Mobile device management: Our IT managed solution can provide mobile device management services to ensure that company-owned devices are secure and used appropriately by employees.
  10. User account management and access control: We can provide user account management and access control services to ensure that only authorised personnel have access to sensitive business data and systems.

Frequently Asked Questions

  • What is Super IT Solutions' phone number?
  • Super IT Solutions’ phone number is 13 86 26 (13 TO BOOK).

  • Where can I read Super IT Solutions’ Terms and Conditions?
  • You can click here to read our Terms & Conditions.

  • What are your operating hours?
  • Our live & Australian call centre is open for phone calls Monday to Saturday 8:00am to 5:00pm,
    or book 24/7 via Super IT Solutions’ booking portal at: http://www.tobook.com.au

    Our Super IT Solutions technicians can service your tech needs Monday to Saturday 8:00am – 10:00pm (upon availability).

  • How soon before Super IT Solutions attends my booking?
  • Super IT Solutions will do its very best to get out to you the same day of booking (at no extra charge). We always aim for same day service for critical requests like cloud backups or data recovery, however, on rare occasions it may have to be the next day.

  • How long will the booking take?
  • The length of the booking will vary depending on the quantity and severity of the work. We aim to have you back up and running within the hour, with the maximum data recovery possible however sometimes its just not possible. After Super IT Solutions comes out and assesses the situation a more accurate calculation can be given.

  • Do you have a “No Solution, No Fee” Policy?
  • Yes, absolutely. Super IT Solutions will make every effort to find a solution for your IT problem, however if we cannot provide a solution, we will not charge you for our services*. However, if Super IT Solutions diagnoses your problem & is able to offer a solution, but you decline to accept their advice, you will still be charged for our service.

    * See our Terms and Conditions for details.

  • If my computer needs hardware, am I obligated to purchase through Super IT Solutions?
  • No, there is no obligation to purchase hardware that Super IT Solutions recommend/require to complete the job, however you will still be required to pay the hourly rate.

  • How can I pay?
  • We accept Cash, Bank Transfer or Credit Card (Visa/MasterCard/American Express)

Feedback from our satisfied clients

Patient & good communication

★★★★★
Brendan is a good communicator, patient & happy to help. We've have some tricky issues & I have been thankful for his constructive attitude & helpful input. Would be happy to have him call out to us any day!
- Louise

On time, presentable & very helpful

★★★★★
Brenden was on time, presentable and very helpful. He installed our new laptop computer to our satisfaction. We appreciate the service we receive from Super IT Solutions.
- Carolyn

Very good

★★★★★
Very good
- Robin

Australia's #1 Computer
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All work is guaranteed. No solution, no fee!

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    We have remote support options available!