Managed IT Solutions

Our Services

Get Super I.T. Solutions Managed Services

Are you proactive about your business IT needs? Computer & IT issues will happen! Manage them now before its too late…

Whether your business has 2 pc’s or 200, we understand how important it is for your IT services to run smoothly with minimal fuss. But problems are going to happen and you can either react when it does or have your system continually managed so these problems rarely occur.

Super IT Solutions Corporate Solutions is like having your own IT Manager but for a fraction of the cost. We quietly sit in the background making sure your devices are virus free, your precious data is backed up regularly, proactively sorting any software updates, adding new users to your Microsoft Office 365 setup, while managing hardware integrity.

Frequently Asked Questions

  • What is Super IT Solutions' phone number?
  • Super IT Solutions’ phone number is 13 86 36 (13 TO BOOK).

  • Where can I read Super IT Solutions’ Terms and Conditions?
  • You can click here to read our Terms & Conditions.

  • What are your operating hours?
  • Our live & Australian call centre is open for phone calls Monday to Saturday 8:00am to 5:00pm,
    or book 24/7 via Super IT Solutions’ booking portal at: http://www.tobook.com.au

    Our Super IT Solutions technicians can service your tech needs Monday to Saturday 8:00am – 10:00pm (upon availability).

  • How soon before Super IT Solutions attends my booking?
  • Super IT Solutions will do its very best to get out to you the same day of booking (at no extra charge). We always aim for same day service for critical requests like cloud backups or data recovery, however, on rare occasions it may have to be the next day.

  • How long will the booking take?
  • The length of the booking will vary depending on the quantity and severity of the work. We aim to have you back up and running within the hour, with the maximum data recovery possible however sometimes its just not possible. After Super IT Solutions comes out and assesses the situation a more accurate calculation can be given.

  • Do you have a “No Solution, No Fee” Policy?
  • Yes, absolutely. Super IT Solutions will make every effort to find a solution for your IT problem, however if we cannot provide a solution, we will not charge you for our services*. However, if Super IT Solutions diagnoses your problem & is able to offer a solution, but you decline to accept their advice, you will still be charged for our service.

    * See our Terms and Conditions for details.

  • If my computer needs hardware, am I obligated to purchase through Super IT Solutions?
  • No, there is no obligation to purchase hardware that Super IT Solutions recommend/require to complete the job, however you will still be required to pay the hourly rate.

  • How can I pay?
  • We accept Cash, Bank Transfer or Credit Card (Visa/MasterCard/American Express)

Need Help?
Got a Question?
Get in touch!

Fill out our enquiry form and one of our friendly staff will assist you with your computer problems.

We provide same day support or home and business computer repairs and services.

    Feedback from our satisfied clients

    Patient & good communication

    ★★★★★
    Brendan is a good communicator, patient & happy to help. We've have some tricky issues & I have been thankful for his constructive attitude & helpful input. Would be happy to have him call out to us any day!
    - Louise

    On time, presentable & very helpful

    ★★★★★
    Brenden was on time, presentable and very helpful. He installed our new laptop computer to our satisfaction. We appreciate the service we receive from Super IT Solutions.
    - Carolyn

    Very good

    ★★★★★
    Very good
    - Robin

    Australia's #1 Computer
    Repairs, Service & IT Support

    Speak to one of our friendly staff about your computer problems.
    We provide same day support or home and business computer
    repairs and services.

    All work is guaranteed. No solution, no fee!

    Need a Quote
    Need a Quote

    Request a quote online.

    Book Techinician
    Book Techinician

    Use our online booking system.

    Standard Request
    Standard Request

    For all urgent requests, call 13 86 26.