Remote Support & Helpdesk

Super I.T. Solutions is a leading provider of remote support and helpdesk services for computer repair. Our goal is to make it easy and convenient for customers to access expert technicians without leaving the comfort of their own home. With our remote support and helpdesk solutions, you can receive timely assistance for your computer issues from anywhere, at any time.

At Super I.T. Solutions, we take pride in the expertise and professionalism of our remote service technicians. They are all based in Australia, ensuring that you receive assistance from knowledgeable professionals who understand your unique technology requirements.

How Our Remote Support Works

How does our remote support and helpdesk work? Our skilled technicians can remotely access your device, allowing them to diagnose the problem accurately. They will then provide you with detailed instructions on how to fix the issue yourself, or with your permission, take control of your device to make the necessary repairs.

This efficient and secure process eliminates the need for an in-person technician visit, saving you valuable time and money.

If, in rare cases, your issue cannot be resolved through remote support, our technicians will promptly arrange an onsite booking at a time that suits your schedule. We aim to provide comprehensive support that meets your needs, whether remotely or in-person.

Devices We Offer Our Remote Services For

We cater to a wide range of devices, including:

  • Computers running Windows and macOS operating systems
  • Tablets
  • Mobile phones
  • Gaming consoles.

Our fast remote computer repair ensures that you don't have to endure the inconvenience of a malfunctioning device while benefiting from the convenience of staying at home during the service.

How to Access our Remote Services

To access our remote support services, simply contact us at Super I.T. Solutions. Our friendly and professional technicians are available online now, ready to log into your computer and assess if your problem can be fixed remotely.

Our remote support service is priced at an affordable rate of $45.00 per 20-minute intervals, providing cost-effective solutions for your computer repair needs.

Please note that a stable internet connection is required on the computer that needs remote access. This ensures a smooth and uninterrupted support session.

Don't let computer issues disrupt your productivity or leisure time. Contact us at 13 86 26 to speak with one of our remote support and helpdesk technicians right away! We are committed to providing you with efficient and reliable solutions for all your computer repair needs.


Our IT support and computer repair services are dedicated to helping you out. There are many reasons why customers choose Super IT Solutions for their remote support and helpdesk needs:

Fast, Reliable Service: We understand that you need your devices to be working properly as quickly as possible. That's why we offer fast, reliable remote service to get you up and running in no time.

Experienced Technicians: Our team of experienced technicians has the expertise to diagnose and repair a wide range of issues remotely, ensuring that you get the best possible service.

Competitive Pricing: We offer competitive pricing for our remote services, so you can get the help you need without breaking the bank.

Customer Satisfaction: We take pride in providing exceptional customer service and satisfaction. We're always here to answer your questions and provide ongoing remote support to ensure that your computer is running smoothly.

If you're in need of remote and helpdesk services, don't hesitate to contact us today. Our team is always ready to assist you with your needs and get you back up and running as quickly as possible.

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Fill out our enquiry form and one of our friendly staff will assist you with your computer problems.

We provide same day support or home and business computer repairs and services.

    Feedback from our satisfied clients

    Patient & good communication

    Brendan is a good communicator, patient & happy to help. We've have some tricky issues & I have been thankful for his constructive attitude & helpful input. Would be happy to have him call out to us any day!
    - Louise

    On time, presentable & very helpful

    Brenden was on time, presentable and very helpful. He installed our new laptop computer to our satisfaction. We appreciate the service we receive from Super IT Solutions.
    - Carolyn

    Very good

    Very good
    - Robin

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