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What our Customers say…
Cyril was amazing
★★★★★
“Cyril was absolutely amazing, prompt reliable and very knowledgeable. He had us up and running very quickly and certainly knows 'his stuff'. Would highly recommend. Thank you for providing such a great service to our Company. A big thank you form Grant and Tania”
- Repair Rebuild
Cyril was my technician
★★★★★
“I would like to give Cyril a 5 star review - I was very grateful for what he did for me - he gave me options and ways to fix my issue in the most efficient and economical way possible - he was also very informative and supportive. Thank you Cyril!”
- Rhonda Voss
.Service Was Beyound My Expectations
★★★★★
“Cyril your technician was very friendly and helpful.He had a great understanding of computer hardware and was very efficient installing new laptop fan.This was my first time I usedyour services. I would recommend you to all my friends.when they have problems with their computer.”
- Anthony Latham
Steve and Marilyn
★★★★★
“Technician, Cyril, provided excellent service; he fixed all issues with our computer in a competent, professional way; at all steps in the process he explained to us what he was doing. We now much more aware of the workings of our computer. Thank you Cyril. Pensioner discount provided by you is much appreciated. Cheers, Steve and Marilyn Lowe”
- Marilyn Lowe
Excellent Service
★★★★★
“Charlie arrived at both appointments on time, he patiently explained everything he had to do to rectify my laptop. He was extremely pleasant and courteous. I would recommend both him and you to anyone needing help with their computers. Pricing was competitive and provides discounts for Senior Card holders.”
- Marilyn
Delighted with the service
★★★★★
“We were delighted with the service given by the young French guy. He was punctual, polite, incredibly competent & very patient explaining his fixes to a couple of clueless senior non-Geeks! Highly recommended.”
- Jenny Brown
computer repair & tec issues
★★★★★
“I highly recommend you, ask for the young French man as he is an asset to the team. He was so delightful, he arrived exactly on time, and he was polite, easy to understand and a most of all I felt I could trust exactly what he was doing with my computer & I was very comfortable with him in my home. I have employed so many different IT companies with our own company interstate over the past 18yrs but I felt the French man was the most competent with his IT knowledge in all of my experiences. It is so important to have someone so competent with his knowledgeable of all the issues with my computer, I had major issues which i needed professional help then I asked for extra help once I realised he knew his stuff etc: with backups, system files, virus's, outlook,syncing all my devices on my iPhone, iPad he knew exactly what he was doing, and would explain every step to me so I could understand in layman’s terms. He suggest & installed easier ways to set up my devices while explaining all useful tips and hint to make my life easier. All within the 1.5hr time frame I asked for. I am very satisfied with the service provided and can recommend this company to the highest standards. Thank you for rectifying all my issues within such a timely manner.”
- Jody Keen
Charlie
★★★★★
“I was totally impressed. Charlie was on time and went out of his way to make sure all my data had been retrieved. He was so thorough and fixed my computer so quickly. His attention to detail was fabulous and he explained everything that he was doing. He was well mannered and understood all my concerns. I would not hesitate in recommending you especially Charlie! Thank you for the excellent service.”
- Barbara Horsfall
AMAZING CUSTOMER SERVICE
★★★★★
“Kimberly and George have shown the most incredible, personalised care whilst taking care of all my elderly father's issues and questions. The amount of patience and time, as well as respect, has been inspiring. Wouldn't consider using anyone else - WOW!”
- Christine Henry
Best Assistance EVER
★★★★★
“I can not recommend this company enough. Super quick, at my door within a few hours of the call. Cyril, my technician was superb. Not only did he fix my email issues (Mac Mail/Outlook) and moving from Pop to Exchange, he also gave me some incredibly useful and handy hints. A perfect gentleman. All completed within an hour. Best in home computer assistance I have ever used and I won't be looking anywhere else if I need help again, I just hope Cyril is available.”
- Roz Eberhard
Job 72108
★★★★★
“Best Technician I have ever come across. He fixed everything quickly and perfectly. He was very pleasant and a real joy to have come to fix my computer. Want to use him in the future. Highly recommended.!!!!!!!!!!!!!!!!!!!!!!!!!”
- Jan Kleinman
Blue Screen Issue
★★★★★
“Staff quick to attend and very friendly to deal with.”
- Paul
Great work Cyril
★★★★★
“Cyril did a great job and also explained and showed me what was needed. Will definitely recommend you to my friends and family when they have a problem. Thank you again Cyril!”
- Monique
Job 70632
★★★★★
“I have nothing but praise for this young man. A hundred percent in manner, in assistance, in explaining AND in technical fix-it. Thank you Cyril”
- Joan Secombe
Job 69233
★★★★★
“Cyril solved my computer issues and made improvements and explained things to me in a manner I could easily understand. He was well presented, was early, phoned ahead. Very professional and pleasant to deal with. Happy to have him return to our home. Thank you very much”
- Alison
Job 69200
★★★★★
“Excellent, 5 Star experience with Cyril Duvignau. He sorted out and fixed the issues I was having, and explained as he went along. I was absolutely thrilled with his excellent customer service and manner. Would highly recommend! and would most definitely use again. Thank you.”
- Wilma Russel
Job 68768
★★★★★
“Thanks Cyril, You have provided a great service and much needed support by fixing my internet problem with great diplomacy. Having used the company a few times in the past I certainly would continue to recommend you! Merci Suzanne”
- Suzanne Langham
Job 68594
★★★★★
“The gentleman Cyril was very helpful. He explained to me in layman terms what was wrong and fixed the problem. He was polite and on time and easy to talk to and it was nice to have someone so cheerful”
- Theresa Dodt
Thank you Cyril
★★★★★
“Thank you to Cyril, amazing service, amazing support so knowledgeable and patient. Fixed my internet issues, my computer and even went out of his way to explain ways to increase and improve my internet speeds etc. Certainly would recommend and to be honest 'Cyril' your an asset. Thanks”
- Rennie
Mohamad you're a legend
★★★★★
“Super easy, awesome service, Mohamad you're a legend, turned up on time (early in fact) great communication, even helped me pick up some bits for my computer! Definitely recommend thanks so much again!”
- Hayden
Super Awesome Super easy
★★★★★
“Everything from the person on the phone that made the booking to the technician that came out to fix my computer was all great service. They got back to me really quick and I didn't even have to take my computer anywhere. They came right to my house. Definitely would recommend and would use them again.M”
- Lilian Tumanuvao
Thank you Robin for your help
★★★★★
“I would like to thank Robin for his excellent service and repair to our computer. Unlike many technicians and tradespeople, he was actually early! He is a very pleasant person and diagnosed our problem within minutes. It was a pleasure dealing with him and we would recommend Robin to anyone. Thank you!”
- Sharon Hill
The Technician was friendly and knowledgeable
★★★★★
“The Technician was friendly and knowledgeable and very prompt and on time. I use would the service again as it was reasonably priced and someone could come on Saturday.”
- Renata Konieczny
Awesome service
★★★★★
“Awesome service. Alan went out of his way to address our it issues. Thank you.”
- Kerrie Matthews
Robin was very professional and knowledgeable
★★★★★
“Robin was very professional and knowledgeable and an excellent ambassador for you.”
- Noel Gilby
Alex was very helpful & professiona
★★★★★
“Alex was very helpful & professional. I will certainly use him again.”
- Margaret Dalley
Very happy with service provided
★★★★★
“Very happy with service provided. Would definitely use again.”
- Cheryl Moore
Alejandro was extremely polite and provided a wonderful service
★★★★★
“Alejandro was extremely polite and provided a wonderful service and completed my job with great expertise helping above and beyond my expectations. I would certainly recommend you.”
- Karen Hore
Very happy with the service by Alex
★★★★★
“"Very happy with the service by Alex. He was punctual, and fixed everything. Very relieved. Thank you"”
- Margot Cunningham
Matthew was very helpful
★★★★★
“Matthew was very helpful to me and had my computer fixed very quickly. I will certainly get you next time I have any computer issues.”
- Pat Andrews
I would like to say thank you to Robin
★★★★★
“I would like to say thank you to Robin for the wonderful service he provided this week when I needed assistance with my computer. He was professional and competent in explaining what was required to repair the problem and provided details of what parts were required to fix my computer. I am very happy with the result and would like to compliment you on your choice of such wonderful staff. It was a delight to deal with such a professional and knowledgeable young man.”
- Gabrielle Cull
The tech that came to my house was very helpful
★★★★★
“The tech that came to my house was very helpful and pleasent based on him if other techs are the like i will recommend you to others”
- Paul Walz
Robin provided exceptional service
★★★★★
“Robin provided exceptional service & fixed our computer's problems quickly & efficiently. It was a pleasure to meet Robin.”
- Mike DOYLE
came out to fix my printer problems
★★★★★
“"On Friday 11 August 2017 Mohamad came out to fix my printer problems. It appeared that the best would be to buy a new printer. As I had come out of hospital not long ago and was walking on crutches Mohamad offered to buy a new printer for me at JB HiFi not far from our home. I must say that I was most impressed with this offer of help. Not only is Mohamad a good technician, but he is also very helpful, caring, polite and pleasant and certainly presentable. He also is efficient, punctual and communicative. In 2013 Mohamad also came out to solve a problem. He then also provided an excellent service. I hold Mohamad in high regard and would appreciate it if you could convey my comments to your Management. Please let Mohamad know that I have written this message about him. Thank you."”
- Engelina Heddema
Alex was very good
★★★★★
“Alex was very good and patient with all requests we made.”
- John Hossack
Excellent service
★★★★★
“Excellent service, the technician was very helpful and personable.”
- Deidre Thian
the IT Technician was friendly & most helpful
★★★★★
“Mohamad the IT Technician was friendly & most helpful in restoring the settings on my laptop Also sorted minor issues with my printer & anti virus program”
- David Waterman
Stuart was on time, pleasant and efficient.
★★★★★
“Stuart was on time, pleasant and efficient.”
- Dave Boardman
Excellent service as usual
★★★★★
“Excellent service as usual. Alex is extremely knowledgeable and a very personable technician.”
- Tony Young
Very happy with Cameron's great service!
★★★★★
“Very happy with Cameron's great service!”
- Ria Paridaen
On time friendly knowledgeable a job well done
★★★★★
“On time friendly knowledgeable a job well done”
- Andrew Hamilton
Great service, on time, well presented
★★★★★
“Great service, on time, well presented, put me at ease, and just a general, all round, good service. I am in my 70's and always get comments like "oh that is easy, you just....." and it is just a foreign language to me. Matthew made it easy to understand, set things in place to make my internet experience easy and was easy to communicate with. As I needed a satellite connection as well as voip phone, he was able to sort it all out. My supplier told me it would be easy for me to do it but I could never have done all the set up that Matthew did and the price was good and well worth it. A very happy camper , and I would definitely recommend you, if all your staff are as good as Matthew. Also I was pleased your service extended to our area as most don't come past Ipswich. Good price, and good service, what more could I ask for? Jan Cameron”
- Jan Cameron
Happy with the service from Alan.
★★★★★
“Happy with the service from Alan.”
- david kinlan
Very good work! Have nothing but praise....
★★★★★
“Very good work! Have nothing but praise....”
- Geoff Margules
Very happy with Aaron and his service
★★★★★
“Very happy with Aaron and his service, he made sure that every requirement that we wanted was met.”
- Wellington Point Dental Wellington Point Dental
Cyril turned up on time neat and clean, polite and very helpful.
★★★★★
“Yes Cyril turned up on time neat and clean, polite and very helpful. He got as much sorted as he could but in the end I needed a Telstra technician. I would ask for Cyril next time without hesitation I hope he gets the recognition for this. Regards Johanna Offen”
- johanna Offen
I was very happy with the service
★★★★★
“I had tried another computer technician but wasn't satisfied with him . I was very happy with the service I recieved from you and would be happy to use you again.”
- Denise Strickfuss
I was very happy with the service.
★★★★★
“I was very happy with the service. Chris was very helpful and provided us with information to help us sort out issues we are having.”
- Tracey Bugge
This is not the first time I have used you
★★★★★
“This is not the first time I have used you and would continue to use you in the future. Alan was on time, efficient and very personable. He did a great job of sorting out my technical issues and explained what he was doing to me. Terrific service. Thank you”
- Katrina Young
Mohamad was on time and well presented,
★★★★★
“Mohamad was on time and well presented, He gave me honest advice and took the time to explain to me Excellent customer service I will defiantly recommend Mohamad to everyone.”
- liz Azzopardi
All my requirements were addressed
★★★★★
“All my requirements were addressed Arrived on time Explained everything Would use this service again”
- Barbara Gladman
Peter arrived early and wasted no time finding the problems
★★★★★
“Peter arrived early and wasted no time finding the problems wìth the computer.Varioùs options were offered for resolving the problem.”
- Roy Egginton
Team Member was punctual, well dressed, and courteous
★★★★★
“Team Member was punctual, well dressed, and courteous. His service was first class. He ensured that there were no more requests that i needed to attended to before he left. His showed professionalism, knew his job, and I would certainly recommend you.”
- Gay Way
The technician was great and went out of his way to solve the problem
★★★★★
“Hi! The technician was great and went out of his way to solve the problem. Unfortunately, we still couldn't get the maximum benefit as it appears our Telstra equipment was faulty (and we had no way of replacing the dongle as my husband was in hospital and I'm also sick), but he did connect the laptop to the hospital WiFi, and obviously it now will connect to our WiFi at home. So the problem was basically solved. I would have no hesitation in recommending or using you again and both my husband and I were really impressed by how nice and willing the technician was. Thank you again, Cynthia Richardson”
- CYNTHIA RICHARDSON
Most happy with the service
★★★★★
“Most happy with the service Aaron was fantastic sorted a number of problems in no time”
- bob bates
Jabin, was great, he solved my problem quickly and efficiently as he always does.
★★★★★
“Jabin, was great, he solved my problem quickly and efficiently as he always does.”
- Jorge Magao
Did a real good job on my compute
★★★★★
“Peter, Did a real good job on my computer. I hope I will get another 12 month out of this computer.. Cheers, Roy..”
- Roy Hove
Service
★★★★☆
“Our business is priority and our computer is our income We cannot thank Andrew enough for his prompt service given that we had major issues with our computer business cannot continue without and we were up and running within a short time Thank you Andrew Susan Armstrong Empire Property Management and Sales”
- Susan Armstrong
I would recommend to anybody
★★★★★
“I would recommend to anybody who is having computer problems, to get in touch with you to solve their computer problems.”
- Hazel Sharpe
We would recommend you to friends and family
★★★★★
“Stefan was on time, friendly and efficiently solved our problem. We would recommend you to friends and family.”
- Floris Kempe
Stephan was a great help
★★★★★
“Stephan was wrll presented He helped me with the main problems that i was having Being a novice at computers he was very patient with me ..i am in my 60's so i was impresswd at his calmness He did ring ahead and say he was caught in traffic which was very professional as he was coming from Zillmere which is the other side of brisbane and i live in Ipswich.”
- Pam Fishlock
completely happy with the service
★★★★★
“i was completely happy with the service i received from Robin. He was on time and completed everything that i needed doing. He was very nice and professional. i would recommend him to anyone.”
- Kathy Honeybone
So helpful
★★★★★
“Technician arrived exactly on time So helpful met all my requirements I would Definitely request Matthew Palmer again for any computer problems.”
- Joy Jackson
Prompt and professional
★★★★★
“David was prompt and professional. He was very helpful with rectifying our problem and any questions I had. Will always recommend you.”
- Sharron White
I love your service
★★★★★
“I love your service. Your technician was able to solve the problems I was having with my computer. I will certainly use this service in the future. Many thanks.”
- Irene Gillespie
been recommended by a friend
★★★★★
“Alan Ase provided brilliant value for money service, we found him to be professional, knowledgeable and extremely helpful. There were multiple issues with our existing entertainment system setup (TV, Soundbar, Netflix, Blu-Ray and VCR players). Alan had been recommended by a friend after he worked on her PC. We would definitely refer Alan to our family and friends.”
- Janet Surridge
no-one else is as reliable as you
★★★★★
“All good. Great service: helped me to get Chinese on my computer (an unexpected bonus). Helped me change the ink cartridge: which is the reason I contacted them. And was able to speed up my computer, which was slowing down, another bonus. Yes, I would recommend. It is a service which I need occasionally, so I need to keep coming back: yes, a little bit like getting a haircut. I wouldn't hesitate to contact you in the future, which is very likely sooner or later. Because I often need the service and no-one else is as reliable as you.”
- Bret Malinas
Came out same day on short notice
★★★★★
“Came out same day on short notice, Alex was pleasant and effecient. Couldn't be happier with the service or experience. Thanks kindly.”
- Jessie King
met the service requirements and fixed my computer
★★★★★
“Your technician was on time and presented professionally and personally. Alan met the service requirements and fixed my computer and I would use your services again.”
- Jeanine Young
very happy with the service
★★★★★
“I was very happy with the service given so much so that I have requested a call when an Apple technician is available to look at my sons Mac. Alex”
- Alex Stiff
I will definitely use your services when needed in the future
★★★★★
“Your technician, Corey Cross, was very punctual and presentable. Corey is a very proficient technician and meets his service requirements very professionally. On a scale of 0-10 for overall requirements, I have no hesitation in giving Corey a big 10. I will definitely use your services when needed in the future.”
- Allen Stemm
professional and extremely helpful
★★★★★
“The IT technician was professional and extremely helpful. He explained everything he was doing and checking with my computer. I would be happy for him to work on my computer again. Thank you for the excellence service.”
- Nicole Thomson
VERY HAPPY WITH YOUR SERVICE
★★★★★
“YES! WE WERE VERY HAPPY WITH YOUR SERVICE. GEORGE & ALEX WERE VERY NICE AND WELL PRESENTED AND YES WE WILL USE YOUR SERVICES AGAIN. THANKYOU”
- WENDY SHARP
really appreciated his knowledge and skill
★★★★★
“Very helpful and polite. I really appreciated his knowledge and skill and how Alex rectified all my issues quickly xx. Very happy with him and his work ☺.”
- Gabrielle Mason
Excellent service
★★★★★
“Excellent service provided by Alex. Would recommend you, and in particular Alex, to anyone requiring great service and a very knowledgeable technician.”
- Tony Young
Friendly, polite, extremely knowledgeable and helpful
★★★★★
“Pete was great, thankyou. Friendly, polite, extremely knowledgeable and helpful.”
- Lindy Brown
I would not hesitate to use you again
★★★★★
“My consultant, Stefam Kirch, was prompt, courteous, knowledgable and very helpful. I would not hesitate to use you again. Stefan was friendly and suggested some good improvements. I have already recommended you to my friends.”
- Kerry Bell
solved my issues both times in a very efficient manner
★★★★★
“Booking was painless. Cyril was always on-time. He is knowledgeable and very personable. This is the second time that I have used youand Cyril solved my issues both times in a very efficient manner. I would highly recommend him.”
- Brenton Chambers