Cloud Backup

Cloud Backup

Everyone knows that you should be backing up your data, but that unfortunately doesn’t translate into everyone regularly doing it. The reason for this is pretty simple, it’s a chore, it’s not fun to do and it’s easy to ignore, as the consequences of your inaction aren’t visible; unlike with other chores in your life which impact upon you right from the start, gradually increasing in their annoyance until you just can’t take it anymore and cave into their demands, and clean up that spilt chocolate milk.

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Do you Backup your Computer?

Ask yourself, do you backup your data all the time, sometimes or never have time? Then ask yourself how well do you back it up, once, twice, thrice? If you just got indignant that we would ask such a silly question, because obviously you backup all the time on three separate formats, then we do apologise as we didn’t mean to get your back up. If you instead felt embarrassment and wanted to go hide in the cupboard then you need to learn how easy it is.
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Zen and the Art of Cable Management

Zen Cable Management


If you feel stressed out either at work or at home, if you’re on edge all the time, if you experience anxiety attacks or bouts of paranoia; you should read the hugely popular cult novel Zen and the Art of Cable Management.

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Printer Error 138626

Getting a printer error is one of the most frustrating aspects of home computing. Nowadays with smartphones and tablets there isn’t as much of a need to print things such as movie tickets, hotel booking reservations or concert ticket confirmations, as you can just show it to staff on your device. So when you need to print something, it’s because it has to be printed! Such as with official letters to the council complaining about how your bins are never left in the same spot, posters to stick up around your neighbourhood to find your lost pet/garden gnome or you badly need a permanent physical copy of that motivational picture you’ve just been emailed. Whatever the reasons, you need to print and you need to print right now!

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Who is your Primary Computer Carer?

If you don’t fix your own computer then you have to rely on a primary computer carer; someone who you call upon to come and fix any computer problems that you get yourself into. These fall into either friends, family or a business like Super IT Solutions, so with that in mind we went out on the street to find out who are the most popular computer carers?
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Tired of Seeing ALS Ice Bucket Challenges


If you’re getting tired of seeing people dumping buckets of iced water over their head, then you should check out the new Computer Ice Bucket Challenge.



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Super Secret Skill Revealed

It’s no secret that we love everything and anything to do with computer repairs, however recently some of their other passions have been revealed. These include but are no way limited to catfishing, rodent taxidermy and founding hammock appreciation societies. Now while most of these expertise don’t translate very well to other areas of life, such as practical ones that are beneficial to humankind. Among all the varying skills there is however one that sticks out, and that is not surprisingly to do with the internet (A.K.A. the only reason most people have computers these days).

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Is Your Computer Really Slow?


When our computers begin to play up most of us are not in a position to figure out what’s wrong let alone fix it, but as with our own personal health issues no one can resist some good old fashion self diagnosis on the internet. Unfortunately it isn’t very reliable though, personally, the number of times WebMD has told me that I’m presenting all the symptoms of Spanish Flu, I shouldn’t be alive. But I am and I’ve never been to Spain and I don’t even like chorizo.

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Power Surges: The Horror Story

Power Surge Victims

Power surges are the bane of all electronics. They can indiscriminately destroy human survival staples such as: 56 inch 3D ready LCD TV’s, with so many pixels there isn’t enough free time in the day to appreciate them all. Two door smart fridges that are so large your whole family could fit inside them, including some extended family. And finally they are also quite capable of rendering a computer with enough processing power to solve for the meaning of life, while simultaneously playing solitaire and watching YouTube videos, into yet another addition to the junk pile in the spare room or garage.

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5 Tips to make your internet speed as fast as possible


Internet speed is climbing in terms of it’s importance to our existence, right now it sits just below the air we breathe, but it will probably overtake that in 2015. In Australia though, unless you’re in the middle of the city or lucky enough to be in one of the select few spots that the NBN has been rolled out, then your internet isn’t going to be that fast, but still there are limits to what you should have to endure.

So here are some tips on diagnosing and fixing your internet issues.

Perform a test

A good practical test for your internet speed is to find a really great comedy sketch like the one below, or if that doesn’t interest you, then any cat video you can find. Push play and check whether you can watch it in it’s entirety with no stopping, distorting or blocking in HD quality. If not, then you should feel sad for yourself and the cat whose antics you could not fully appreciate.


Your internet speed could be limited by your wireless connection which you will be able to discover by looking at how many bars of connectivity appear. If the source of your wifi is on the other side of the house and you’re not getting much connectivity, then you should seriously consider knocking down your house and building it again from scratch. This time not focusing on silly things like Feng Shui and airflow which can now be managed with air conditioning and wall sized LCD screens, but instead focus on what truly matters these days; WIFI signal strength.

That or get a wifi extender, so you can get a perfect signal, anywhere in your mansion of a home; from the billiards room in the basement all the way through to the solarium on the roof.


The speed of your internet connection is directly related to your modem and its quality. By this we mean the quality of it’s character, will it stick with you through some tough download times, will it help you out when you’re feeling down, and need some mindless Facebook stalking to cheer you up. This intangible quality of character can fortunately in this case be directly linked to it’s quality of components.

So if you originally bought an inexpensive modem or you’ve had a quality modem but it’s gotten old, well that could be the reason behind your slow speeds and dropouts.


Connection Type

There are various internet services available to us, from dial up which is horrible and you deserve better, to various forms of ADSL (2+ being the highest level of connection) through to diamond standard fibre optics. Fibre optics is yet a luxury that many of us don’t yet have access to, as it is still being installed via the ponderously slow NBN rollout. Also anyone with a foxtel cable running to their street will no longer receive fibre optics, but instead be relegated to coax cable speeds, which at this time are still decent and making the best of your situation. However cable is more expensive than ADSL which comes through the copper phone line.

Someone is Stealing your Internet

Unless you’re a student of forensic network maintenance then you might not be able to notice when someone is stealing your wifi and thus your bandwidth. It’s also hard to prove in a court of law.

If you’re internet is slow and you can’t figure out why, this could be it. To remedy this you will have to log into your modem, (which will have instruction on how to do this, on the bottom of it) then go to your wifi settings and change the wifi password, or if you don’t even have a password, set one, but pretend that you had one all along to avoid embarrassment.

You can even change the network name too if you like, just so it feels more like the fresh wifi beginning. This step will block anyone who knows your wifi password such as neighbours you gave it out to at the last BBQ or friends who now come and park out front of your house to use your internet. But for more nefarious internet thieves, you will have to complete a further step which is to also change the username and password of the modem or router which you’ve logged in.

So what you’ll be doing is changing the username and password which you found on the bottom of your modem to something unique, because until you do that hackers can access your modem using those generic logins details which are standard on every modem. So by changing it, you can stop them from gain a back door entry to your information superhighway.

Pro Tip: Write down that new username and password and sticky tape it to the back of the modem over the old generic username and password. (If people are willing to break into your house to get access to your internet, they probably need it more than you.)

If you don’t think that you or anyone you know can manage that, then give us call, because we definitely can.

Book online now
Phone 13 86 26 ( 13 TO BOOK )