Computer Help

Hackers claiming to know your password?

Have you received an email from a hacker claiming to know your password?


Call Super I.T. Solutions on 13 86 26


Scam Alert
An email from a scammer
You’ve probably received a spam email where a hacker claims to have installed software on your PC… and used it to get your email password.

Usually, this is untrue & they’ve obtained your password from a website that’s been hacked recently. Since many people use the same password for many things, this may also be your email password.

If you have been using the same password for years, it can feel difficult to change it after so long a time, however it’s quite important to do so.

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Defended

Are you being scammed? (Part 2)

One of the most recent forms of Spam emails, is “Please view this document” emails sent through DropBox.


Call Super I.T. Solutions on 13 86 26


Scam Alert
One of the most recent forms of Spam emails, is to send “Please view this document” type emails from DropBox.

If you email the person that sent it to you, you get a reply (often in badly written English) that it’s safe to open.
The reply makes you suspicious, so you call them.
When you speak to them on the phone, they tell you that they didn’t send you any files… and they didn’t send you that reply email either.

In quite a lot of these cases, the person doesn’t have a DropBox account.
They might not have even heard of DropBox before.

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Scam Alert

Are you being scammed?

Here are some quick tips on identifying a scam & how to avoid them!


Call Super I.T. Solutions on 13 86 26


What is Malware & Ransomware?

Malware tricks you into installing software that allows scammers to access your files and track what you are doing, while ransomware demands payment to ‘unlock’ your computer or files.

What are the warning signs?

You receive an email or social media message out of the blue that claims to contain links to a topical news item or something ‘interesting’, and you are asked to download software in order to view the material.

Music files, games, or access to adult sites are offered free of charge if you download a particular program or agree to a pop-up box.

Pop-up boxes start appearing on your computer screen. These may have simple questions or a button that says ‘close’.

You notice new icons on your computer screen, or your computer is not as fast as it normally is.

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Hardware Computer Repairs

How Should I Clean my Laptop?

When it comes to keeping your laptop in good, working order, giving it a clean every now and again can work wonders. It can also keep it looking tidy and smear free, which can be a pleasing sight to you regular laptop users!

To help make sure you don’t break any golden rules or unwittingly cause any damage to it, we’ve got a few tips for you. After all, it’s no good having a laptop that looks fab but doesn’t work properly.

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Virus

What malware can do to your computer?

The threat to computer users has been rising in recent years and we’re now at the point where the different dangers all have their own names. But, many of us don’t really know the differences between them all.

To make it all seem a little less scary and a lot more understandable, we’re giving you the lowdown on what it all means. Read to differentiate between your spyware from your trojan.

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The Perfect Geeky Christmas For Your Clients

Choosing the perfect gift to give your clients has many facets. It needs to be affordable, useful and easy to brand. Let’s be honest. The gift may be a thank you for their clientele and loyalty, but it is also an excuse to keep your brand at the top of their mind. So how do you make it work?

If your customers are the geeky types who love the latest technology you’ll probably be wondering what could be on their most wanted list that would match your budget. Believe it or not, there are many high-tech gifts that even hardcore geeks don’t have.
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How to spot Pirate Microsoft Software

Arr! Tips On Pirate Spotting

Ever wondered if the software copy you bought was a fake? Here are some tips to help ease your mind, and to watch out for in the future.  We used a pirated copy of Microsoft Office we found, as a guide.

Always be sure to check the labels on the top of the packaging, and if stated that it is made anywhere else but Singapore, you’re holding a pirated copy.
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Printer suddenly not working??

Was your printer working yesterday but today is suddenly not connected to your computer?

printer repairsTHIS HAPPENS

Even if you are sure nothing else has changed and you didn’t alter anything, it is possible for your printer to be working one day, and then not responding the next.

Any number of things could make your printer not respond, most typically a recent Windows Update has upset the drivers and has decided to remove the printer.

Best option is to uninstall and reinstall your printer on your computer.

If you have any queries, don’t hesitate to call us on [xyz-ihs snippet=”superit-phone”]… we deal with this problem on a daily basis.

Cyber Bullying

The rapid adoption and growth of the internet has given way to many threats. Bullying is harassment by one person or group towards another, cyberbullying extends from this in that  it involves technology such as mobile phone or the internet.
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